I have found a presentation online in .pdf format that details UTA's implementation of ISO 9001.
http://www.apta.com/conferences_calendar/transitceos/documents/presentations_07/john_inglish.pdf
Highlights: Reveals some UTA internal management titles and responsibilities, but not in much detail to determine who the proper contact person is, just that there is a title and a job involved.
Found a list of categories they use internally. All future posts will detail which category deficiencies I find or have already found will be considered as being in. Earlier posts will eventually be updated to reflect the appropriate categories.
There are other things in the pdf which is a version of a Powerpoint presentation that John Inglish gave to a national audience of transit system management people at the American Public Transit Association meetings at some date not given. Once those are sorted through those will be implemented on this blog as well.
Wednesday, June 6, 2007
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