Found a BIG ADA issue today also that affects the ISO 9001 program within UTA and shows an even bigger lack of compliance than thought.
This is a sizeable service delivery issue, and can be corrected very easily, although it might require modification to one end of the 'hub' stop area on the north of the SLCC Campus area, at the stop that has been built to accomodate multiple routes.
The problem is most acute involving eastbound Route 41 buses, as their stop is across the road from the hub area. There is no crosswalk across the road, no cut for disabled riders who use wheelchairs or other assisting devices, and a railing that prevents people from accessing the sidewalk that use assisting devices or wheelchairs. That is in clear violation of the ADA.
The solution then is for the route 41 bus approaching from the west to enter the hub at the east end via a left turn, use the stops that the 217 and 218 use, then turn left out of the hub. 'Ringneck' left turn arrows are painted on the concrete at this location, which indicates that the 41 can safely exit the hub.
This issue regarding route 41 is required to be fixed immediately in order to avoid the potential for ADA litigation. Again like the other matter today, there is none right now, although eventually someone will call UTA's bluff, UTA will try the all in, and lose on the 'river card' if any legal action were to be the result of UTA's inaction on rearranging the route 41 stops.
Friday, November 2, 2007
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